Dealing with disruptors in Zoom meetings

BEFORE YOUR SESSION

  • Get support: Have more than one attendee focused on meeting security (make co-host):
  • Connect early: Do a walk through with anyone willing to help out with disruptors..
  • Turn on the Waiting Room option in your Zoom account and in the settings for your meeting. You’ll be able remove participants & prevent them from re-entering.
  • Disable ‘Allow Removed Participants to Rejoin’ in your meeting settings.
  • Review this to see other preventative measures you want to take, including changing settings once you’ve launched the meeting but before participants arrive.

TWO WAYS TO REMOVE A PARTICIPANT

Click on “Security” in bottom toolbar menu

  1. Click “Remove participant”
  2. Click “Remove” next to the participant you want to remove

Click on “Participants” – toolbar – Find disruptor – click on “More – Click “Remove”, then hit Enter key

FIRST LINE OF DEFENSE

Click on “Security” in bottom toolbar and select “Suspend Participant Activities” option. This prevents anyone from using audio/web cameras/screensharing/chat & locks the meeting to prevent disruptor from coming back.

USE WITH CARE: This suspends all communicationAvoid if possible. Let everyone know if you do.

To restore: click on “Security” – “Allow participants to (do whatever you suspended)…”
At the top of the Security menu, uncheck “Lock Meeting” and “Hide Profile Pictures”.

OTHER STRATEGIES

If someone tries to… Before Meeting During Meeting
Join uninvited or arrive too early
  • Require a password – now turned on by default
  • Change meeting ID for each session
  • Not post log-in info for sessions publicly
  • Customize waiting room message – add guidelines for participation
  • Allow only registered (regular) users – use Zoom account settings
  • Enable waiting room – in Security toolbar
  • Only approve regulars – in Participants List menu
  • Lock your meeting – not a great option unless you have multiple intruders as it stops OA members from getting in as well
Says things out loud
  • Mute them – in Participants List, click on menu next to person’s name
  • Mute everyone – at bottom of Participants List window
  • Prevent people from unmuting – click on Security icon and uncheck Allow Participants to Unmute Themselves
Uses Chat to disrupt meeting
  • Disable chat – in Zoom account settings, under In Meeting (Basic)
  • Change chat settings – in Chat window, select Host only or No one (instead of Everyone)
  • Disable Chat – click on Security icon and then uncheck Chat under Allow Participants to… section
Disrupts using private chat
  • Turn off private chat – in Zoom account settings, under In Meeting (Basic) – check off participants only communicate with host
  • Change chat settings – in Chat window, select Host only or No one (instead of Everyone)
  • Ask participants if they’re getting disruptive private chats/li>
Users chat box to disrupt
  • Turn off file sharing – in Zoom account settings, under In Meeting (Basic) – uncheck File transfer
  • Disable chat – click on Security icon and then uncheck Chat under Allow Participants to… section
Disrupts using web cam
  • Turn off virtual background – in Zoom account settings, under In Meeting (Advanced) – uncheck virtual background setting
  • Turn off their web camera – in Participants List menu, click on More next to their name and then on Stop Video
  • Disable all web cameras – click on <emSecurity icon and then uncheck Start Video under Allow Participants to… section
Disrupts using picture
  • Hide participant profile pictures – in Zoom account settings, under In Meeting (Basic), check the profile setting
  • Hide profile pictures – click on Security icon and then click on Hide Profile Pictures in the top section
Disrupts using screen share
  • Disable participant screen sharing – in Zoom account settings, under In Meeting (Basic), select who is allowed to screen share (preferably Host Only which also includes Co-hosts). To allow multiple people to share screens, host should make those people co-hosts.
  • Stop screen share
  • Disable participant screen sharing – click on Security icon and uncheck Share Screen under Allow Participants to… section
Disrupts using screen share’s Annotate feature
  • Disable Attendee Annotation – in Zoom account settings under In Meeting (Basic), uncheck annotation settings
  • Stop screen share
  • Disable participant screen sharing – click on Security icon and uncheck Share Screen under Allow Participants to… section
  • Clear annotation – use Zoom toolbar and click on Clear
Attempts to share chat or CC transcript
  • Disable chat downloading – in Zoom account settings under In Meeting (Basic), uncheck Allow users to save chats from the meeting
  • Disable CC transcript downloading – in Zoom account settings under In Meeting (Advanced), turn off Save Captions setting
  • See information above about uninvited participants
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